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ABNK Premium Systems

We are looking for a Junior Customer Support Specialist to join our team.

What we’d like to see:

• Excellent communication and problem-solving skills.
• Upper intermediate or Intermediate written English skills.
• Willingness to work night shifts and on the weekends (as we provide 24/7 coverage).
• An experienced PC user (Microsoft Windows/Linux knowledge, working with documents and tables).
• Attention to detail.

Will be a plus:

• Previous experience in the Custom Support field.

Key responsibilities:

• Take ownership of customer issues that have been reported and see them through to resolution.
• Respond to support queries via chat and email.
• Troubleshoot and identify solutions to resolve customer issues.

We are looking for a Full-Stack Web Developer to join our team (full-time job).

General requirement:

• 2+ years of commercial experience with PHP and at least one of the relevant frameworks (Laravel, Symfony, Yii2 etc);
• 1+ years of commercial experience with JavaScript and at least one of the relevant frontend frameworks (Vue.js, ReactJS, Angular etc);
• Knowledge and experience in TypeScript;
• Skills in working with MySQL or PostgreSQL;
• Knowledge of algorithms, OOP, programming principles and patterns;
• Experience with version control systems (Git);
• Experience with REST services;
• English: intermediate level or higher.
  

We will be impressed if:

• You are capable of accepting challenges;
• You are a good team player and a friendly person;
• You are an ambitious person who values self-development;

Your main responsibilities are:

• Working with an existing code base;
• Meeting deadlines;
• Estimating, understanding requirements, and carrying them out to production;

About the project:

We work on a web platform for the entertainment business (for musicians, producers, record labels, promoters) that is empowered with business-tools for drafting, negotiations, and administration of contracts.
The platform allows users to work with a lot of contract types and supplies the whole cycle of contracting, including the negotiation phase and signing contracts through the platform. The project also includes educational materials in order to provide creators with guidance and support in legal matters.

We are looking for a Manual QA Engineer to join our dynamic, goal-driven team to perform software quality assurance.

General requirements:

• 2+ years of testing experience.
• Good knowledge of the testing processes, principles, and approaches.
• Experience designing and developing test documentation.
• Knowledge of HTTP, XML.
• Good knowledge of SQL.
• Good experience in mobile and web-based application testing.
• Experience in API (REST) testing.
• Understanding of client-server architecture.
• Excellent oral and written communication skills.
• Good level of written and spoken English.

Would be a plus:

• Experience in automation testing.
• Basic knowledge of programming languages, e.g. Java or .Net/C#.

Preferences:

• Strong analytical skills.
• Observation skills.
• Attention to detail.
• Ability to focus on a task and complete it.

Responsibilities:

• Preparation and execution of test plans and test cases.
• Manual testing of web and mobile applications.
• Maintaining a test plan, use cases, and test cases.
• Communication with client and developers.
• Report issues in the bug tracking system.
• Quality control and test design for a rapidly evolving web application.
• Requirements and documentation testing.
• Estimation of testing efforts.
• Identifying and suggesting areas for improvement for the QC process.
  

About the project:

A social gaming tool – analogue of the Fifa Manager, implemented for cricket.
Cricket is the second largest sport in the world, after football, with over 2.5 billion fans globally.
With this game, users can create and control their own Club. Develop talents, train team players and scout for new signings. They can also build their arena and facilities to improve over time in a 3D environment; make players ready to face other Cricket Clubs worldwide in the daily ranked league games and T20 tournaments.
The application is built with the .Net Core framework on the backend side and Unity for the frontend side.
The backend part is responsible for handling all the information and processes related to Clubs & players management, emulating & processing matches, user management, etc.