“A loyal customer doesn’t consider alternatives. He won’t mind paying premium for his valued loyalty. A repeat customer will consider options.”
We couldn’t agree with this statement more. We’ve worked with this client in the past and a few years after the initial collaboration we yet again embarked on a new project together.
In short, we were to create a tool that would automize the process of creating and signing contracts for the firm and its clients.
Digitalisation of the contracting process
The priority of the project was to completely digitalize the process of building, negotiating, and signing contracts while decreasing the necessity of meetings in-person to a minimum. The program had to be user-friendly and cover all the steps of the described process. Due to the nature of the industry and the natural process of negotiations, the contract tool had to be highly customizable, while the contracts themselves had to be easily editable and scalable. Different roles with different levels of access were to be created with the respective tool panels.
We made a decision to create a database for storage, as well as quick and easy access to the created deals and contracts for all the parties involved.
- To create a database for storing contracts and accompanying documents with different levels of access for various groups of users
- To build a client-server architecture with a lightweight, responsive and touch-friendly frontend and fast and efficient backend
- Establish a system of smart notifications and text analysis to aid the users with including all the necessary information and avoiding common mistakes