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Healthcare e-visit & EHR tool

Our client is a private clinic with more than 200 employees. Their business goal for this project was to embrace a digital transformation and provide new services and added value to their clients (patients).

The project was designed to improve the way patients schedule and attend virtual visits with their healthcare providers. As the hybrid and remote work models are getting stronger, our clients wanted to offer their patients a convenient way to communicate with their doctors with the help of a specialized healthcare e-visit & EHR tool.

Challenge

Healthcare software creation that would collect all the vital data in one place

The use of virtual healthcare appointments was becoming a necessity to our client, especially as a way to provide healthcare access to patients who live in remote areas or have mobility issues. However, scheduling and conducting virtual visits can be a challenge without a specialized healthcare tool that would provide data security and high usability for its users. Additionally, tracking medical information was becoming difficult for our client, as it was spread across multiple systems and providers. The goal was to create designated healthcare software that would collect all the vital data in one place and be convenient to use for both sides of the healthcare service.

  • 1Year-long project
  • 30%Increase in virtual visits
  • 7People on the team
Solution

ABNK has created an easy-to-use platform for scheduling and conducting virtual visits

The created healthcare tool addresses these challenges by providing an easy-to-use platform for scheduling and conducting virtual visits. Patients can easily schedule appointments, view and manage their medical information, and complete pre-visit interviews to provide doctors with detailed information about their health. Our medical software provides a high level of personal data protection (HIPAA) and a secure cloud solution, which makes it possible to access your health records on the go. A pre-visit questionnaire allows the clinic to perform a preliminary analysis of their patient’s health and minimize the appointment time by 15%.

ABNK team provided our client with seamless integration of the new solution and short initial training, followed by regular maintenance and technical support.

Key moments

  • Agile methodologies to streamline the development process
  • Daily stand-ups, grooming sessions, retrospective meetings
  • Cross-functional team covering all steps of SDLC
  • Focus on quality: peer code review, constant involvement of architect and QA, unit tests
Result

The number of scheduled virtual visits has increased by 30%

From the words of our client, the results of using our medical software have been impressive. After the first 6 months of using the software in the clinic, the feedback from patients and doctors has been overwhelmingly positive. The overall clinic efficiency has increased by 10% due to the streamlining of their internal processes using our solution. The number of scheduled virtual visits has increased by 30%. This has resulted in more patients being seen per day, and an improvement in patient health outcomes. Additionally, the software has greatly increased the ability to monitor and track patients’ medical information, as well as provide more accurate data analysis.

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